As a cat owner, I handle feces regularly. Handling feces is gross. Many cat owners are also not super-crazy about handling a whole bunch of feces, so we sometimes talk to each other about ways that we can minimize the feces-handling.
Today someone linked me to a brand-new "best litterbox ever," this one a Kickstarter sensation that has gone on to be well-liked by a number of people with small furry purring poop machines in their house. It looks problematic to me, but it also reminded me that I have never encountered a decent "better litterbox" than a big tub filled with some sort of medium, into which the kitties crap.
I only had one truly horrendous experience, with the CatGenie. This happened five years ago, and I have no idea if the fine folks at CatGenie have upped their game, so take this with a grain of salt and don't use it (entirely) against them.
The first, say, five months I had the CatGenie, it worked as it was supposed to. It consists of a rotating bowl, a bunch of plastic granules which serve as the litter, a raising and lowering scoop-like spatula, a hopper, and a flusher. It's hooked to a hose and a drain. When a cat craps in the box, the intention is this: The spatula lowers, the bowl rotates; the turds are captured in the spatula, letting the granules through. The spatula raises, dumping the turds into the hopper, where they're washed down the drain and whisked out to sea. The hose flushes water into the bowl, where the plastic litter is rinsed. Then an air-dryer dries the granules, and it's ready for the next cat-crapstravaganza.
After five months, the whole thing went awry. I contacted CatGenie, and they were fairly helpful, sending me a replacement "engine" for the thing; and then another, and then a third smaller replacement part. Then, things started to get really bad, and that's when I emailed them this:
I'm not sure if this is something I'd be better off calling in about than emailing you directly, but here goes.
I'm at my wit's end with the CatGenie. Thanks to your help last month, and the shipment of two different main unit replacements, I've gotten the CatGenie to a point where the bowl rotates the whole time without stopping (instead of pausing for long periods of time where nothing happens), the air blower does in fact dry the granules (instead of leaving a pile of soggy plastic bits), and the arm does raise and lower effectively when the main processing unit tells it to (instead of staying up or down the whole time and accomplishing nothing).
The problem I'm having now is, frankly, awful. Instead of scooping up the cat turds, dropping them into the hopper, and flushing them, the CatGenie seems to be basically straining the turds through the scoop by breaking them into chunks small enough that the scoop is unable to effectively pick them up. Then, after breaking the turds up, failing to scoop them, and leaving them mixed in with the granules, the CatGenie blows hot air over the tiny turd chunklets, filling my house with the rancid, disgusting smell of hot feces. So when I get home from work, or when I come downstairs in the morning, that is what greets me.
I am including a photo of the CatGenie immediately after having run a cleaning cycle. The dark bits are the turd chunklets. You will notice also a massive wad of poo on the arm itself, where it has mashed a turd into the bottom of the bowl and then tenaciously clung to it, which is also not an uncommon phenomenon. Usually when this happens I use a paper towel to remove the turd-wad from the arm. I use the same paper towel to pluck out the turd chunklets and manually dump them into the hopper. All of which seems to go explicitly against the reason I got a CatGenie in the first place, which was so that I would rarely have to handle cat poo.
Honestly, I can't think of anything that would make me not want to go back to a nice, civilized, covered catbox with scent-dampening clay litter, throw this thing into the dumpster, and warn everybody I know about the failure of the CatGenie to function. However, I now present you, Rich, with an opportunity to change my mind, present a solution to this seemingly insoluble never-ending series of problems, or otherwise alleviate my utter disappointment with your product.
I never heard back. In all honesty, I was at my wit's end with the thing and could not foresee any possible solution. In my furious insanity, I deliberately wrote this letter in as provocative and florid a manner as I could muster. I imagined that the people at CatGenie would read it, laugh, and offer a full replacement as a solution, instead of what happened, which was nothing.
I am not angry at the CatGenie people, at this point, because their product was fundamentally flawed, and they must have been inundated with complaints from people like me. Many of the complaints must have been much more vocal about their hatred of the scent of fresh-baked turdlets waking them up in the mornings (I have always maintained a policy of being even-tempered with Phone Helper People, because I have been on the other end of that phone). They did what they could with what they had.
I'll stick with a big tub full of a granulated medium that can accept whatever my cats dish out.
This fable is a continuation, of sorts, of this one. Read that one first, if you haven't.
Many years ago, O children, there was a man who was arrested with less than a quarter-ounce of substandard marijuana. Although he was a nonviolent drug offender, it was his third conviction, and so he was sentenced to prison for a very long time. He calmly and good-naturedly tried to serve his term in a low-security prison. While he was unhappy to be incarcerated, and very much looked forward to his eventual release, he tried to make the best of his time; he used the library, and the weight room, and did little meditations, and wrote little songs.
One evening more than halfway through his sentence, the jailors came to his cell door and unlocked it. "Got a new cellie for you, pal," said a guard, and ushered in an old man.
The old man was unlike any cellmate the prisoner ever had. He was very old, with skin like papyrus. His skin was all white, whiter even than the skin of prisoners coming out of solitary confinement. His eyes were pink and very bright. He wasn't wearing a standard orange jumpsuit, but instead a finely bespoke suit and hat made of pure white unmarred fabric. He carried a large white rabbit in his hands, and he walked into the cell and sat down on the bottom bunk, making eye contact with the prisoner the entire time, and stroking the wide-eyed rabbit in his lap with one gnarled hand.
"Hey," said the prisoner.
The cellmate did not respond, and continued staring at the prisoner and petting the rabbit.
"What's your story, man? What you in for? How come you get to wear a suit?"
The cellmate scratched the rabbit behind the ears with his long white fingernails.
The prisoner went to the bars of his cell and called out to the guard. "Hey, who the hell is this guy? Why's he get to wear his own clothes? Why's he get to bring a pet?"
The guard calmly walked over to the cell. "Temporary arrangement. For his safety. He ain't like you, he'll be gone after tomorrow. You were just the only one who had a vacancy. Don't do anything stupid."
"Okay," said the prisoner. "This is fucked up, though."
"You're tellin' me, pal," said the guard.
The prisoner leaned against the bars for a minute, then turned around. The old man was still staring at him.
"Well, that's my bunk," said the prisoner. When the old man didn't respond, he said, "But hey, that's cool. One night, you take that bunk. I'll sleep up top."
Eventually, the prisoner lowered himself and sat cross-legged on the floor across from his new cellmate. He stared back, and counted his breaths, and kept quiet. He fought down his deep sense of unease, and rubbed down the hairs on his arms, which had all risen of their own accord.
The sun eventually went down, and the cell darkened. Neither man spoke, and after a time, the lights in the cell went out, leaving only moonlight streaming through the bars of the cell's only window.
The old man raised his free hand and held up three fingers (pinky, ring, and middle). "Have you ever been on a deserted island, with no way back and no place to sleep, and watched the sun set over the mainland?"
The man paused and remembered an incident from his past, when he was young, and made many mistakes. "Once, yeah."
The old man dropped his middle finger and nodded. "Have you ever been alone in a house at night and seen a herd of cows gathered at the windows to look at you?"
"How the fuck you know this shit, man? I never told anybody about that."
The old man nodded again, and dropped his ring finger, leaving only his pinky raised. "Have you ever seen a pack of wolves bring down a stag?"
"What? No. What the fuck are you even talking about, man?"
The old man smiled, not unkindly, and lowered the remaining finger, making a fist. "It's quite a thing to behold. A single wolf could never do it alone, not a big stag, full-antlered. But a pack could, if they work together. If they're hungry enough. They start by tearing at the legs." He scratched the top of the rabbit's head. The rabbit chewed something unseen. "Go to sleep," said the old man.
Hesitantly, and not unafraid, the prisoner climbed up into the top bunk and rested his head on his pillow. He had every intention of staying awake all night in order to protect himself, but found himself almost immediately asleep.
His dream was dark, and full of shadows and swirling black mist. The prisoner tried to move through his murky blindness, but found that he could only move slowly. He heard a rhythmic thrum, the persistent desperate knocking of an unwanted and dreadful but ultimately ecstatic revelation. The prisoner turned around to run from it, but he could not tell one direction from another, and the pounding got louder and closer no matter which way he moved.
The prisoner awoke as the sun was rising and the first rays of the day peeked through the bars of the window. Although he'd slept all night, he felt more exhausted than ever. He groaned, and lowered himself slowly to the floor, and made his way to the steel privy in the corner, where he relieved himself.
The old man still sat on the lower bunk, one hand folded over the other. "Good morning," he said, and smiled wide, revealing a set of small red-stained teeth.
"Morning," said the prisoner softly. The lights in the cell slowly flickered to life. The guards unlocked the door and led the old man away, leaving the prisoner alone once again.
Art by the incredible Dragan Bibin. Used with permission.